Customer Testimonials

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Google Sep 25, 2021

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Google Sep 25, 2021

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DealerRater Sep 25, 2021

Sharon was lovely and helpful during my first car purchase. I love my new car!

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Google Sep 23, 2021

Stephanie and Kevin have kept me informed and updated as the work has progressed on my deer damaged 2018 Enclave. Both understand that I have a problem in arranging a pick up date and time since my husband had a stroke and does not drive. Their consideration is above and beyond what one has been used to in the business world these days!

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Google Sep 23, 2021

Heyward has great and fast service. They make you feel welcome and like family. Me being the person that I am family is what I value you the most. They have one of the most greatest car salesman you could ever meet that goes by KC. When you get a car from them You become part of the family. Even after you get a car from them they call and make sure everything is ok and they check to see how you like your car and they let you know of you ever need anything give them a call and ...

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DealerRater Sep 22, 2021

Great service, friendly staff and a speedy process. Did most online and they delivered my vehicle to me.

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Google Sep 21, 2021

It had been awhile since I purchased a car, my past experiences weren't so great, so I was in no hurry. I just happened to decide to give it ago, and choose Heyward Allen. I am delighted that I did, the process was simple and worry free and all the people were great. I have only had my car a few days, but so far everything is going well. I appreciate the folks there for assisting me in my purchase and I will be returning one day when it is time to trade in.

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Google Sep 18, 2021

Fantastic Customer Service by Michael Nelms, and the finance director (Sean Hess) was on point. I was in and out, with zero gimmicks. A true pleasure to deal with. I will definitely use them again for my next purchase.

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DealerRater Sep 16, 2021

Great friendly service! Jeff and Sharon were helpful and made the process easy. Will be back!

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Google Sep 15, 2021

Intake person was nice and friendly. They protected my vehicle with plastic on steering wheel and seats. They took pictures all around vehicle which is an awesome idea before any work was done.

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Google Sep 14, 2021

I definitely will be back in the future! Had the most enjoyable experience with them.

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DealerRater Sep 12, 2021

No pressure sales. They take time to look for various options to pick what works for buyers. Honest and helpful. Would buy again from them.

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Google Sep 4, 2021

Excellent service from asking if would like beverage or snack to providing fast and excellent service to recommending that my car in the next 15,000 miles have a 60,000 mile service to which I will gladly agree. Excellent staff!

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DealerRater Sep 3, 2021

Derrick was terrific. Totally professional! Tons of integrity Excellent experience Will come back again. Respected my time That is all for now Have a great weekend 🤩⭐️⭐️⭐️⭐️⭐️

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Google Sep 1, 2021

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Google Sep 1, 2021

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DealerRater Sep 1, 2021

Great Service and very helpful staff would use again will work with you and get job work in when needed. Would recommend them for service, they will take good care of your vehicle.

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Google Aug 31, 2021

Great experience will send others. KC was great to work with and all the folks are super friendly.

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Google Aug 29, 2021

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DealerRater Aug 28, 2021

We are so great full for fast completion of our sale with Ken ,1-1/2 hr and we were on our way home with our new car!

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Google Aug 27, 2021

Very helpful and upfront sales process. Vehicle ready when promised and everyone was very professional.

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DealerRater Aug 27, 2021

I bought my vehicle here and have the service done here as well. No matter the person who is answering the phone or handling my service they have always been very nice and made sure I was comfortable. They make sure to let me know if anything is wrong or what I can do to keep down wear and tear good people.

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Google Aug 27, 2021

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Google Aug 26, 2021

Michael and Sean were awesome. I was in and out in no time driving my brand new Sierra. These guys are awesome' ask for Michael.

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Google Aug 26, 2021

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Google Aug 25, 2021

Professional and courteous! Thanks Derrick!

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Facebook Aug 25, 2021

I. like them. They have always done good work.

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DealerRater Aug 24, 2021

Did all items requested and notified about other items requiring additional service or parts since last service

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Google Aug 23, 2021

This was my first time dealing with a car dealership, and Heyward Allen was the first place I called about trading my SUV for a smaller, more fuel efficient vehicle. Larry was wonderful to work with and made my son and I feel like part of the family. I highly recommend Heyward Allen for a personalized, trustworthy car-shopping experience! I LOVE my Mini Cooper! Thanks Larry and the Heyward Allen Team.

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Google Aug 21, 2021

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Facebook Aug 20, 2021

Everything was spot on! No problems at all.

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Google Aug 19, 2021

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Google Aug 19, 2021

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DealerRater Aug 19, 2021

They were extremely professional and responsive. They didn’t waste our time with sales tactics that you experience with most dealerships. Sharon and Sean were the best! We have bought all our vehicles through the same sales person at another dealership until now… we will be back!

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Google Aug 18, 2021

Great place always great salesman Thanks

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Google Aug 18, 2021

Experience was pleasant. However, trade in was very low estimate and due to, not having the pink slip a $100 charge was added. Nickel and dime mentality in today’s environment does not set well.

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Google Aug 18, 2021

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Google Aug 18, 2021

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Facebook Aug 17, 2021

Had an awesome experience with the service department. They fixed a recall issue on my wife’s Yukon and had it back to me on the same day. Being able to set an d appointment was very helpful. Very professional. Thank you!

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Google Aug 17, 2021

They was Awesome people to deal with didn’t give me a bit a problem would recommend them to everyone I know Stephanie was very nice to deal with they all nice an very Friendly people

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Google Aug 17, 2021

They were amazing!

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Google Aug 17, 2021

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DealerRater Aug 17, 2021

Very quick. We didn’t have to spend all day buying a new truck. Got in and out in no time.

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Google Aug 15, 2021

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Google Aug 14, 2021

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DealerRater Aug 13, 2021

Derrick is awesome! He took care of my repairs and kept me updated with the status of my vehicle. He gave me a time of repair and cost, it was spot on!

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DealerRater Aug 13, 2021

Lauren in the service department was very nice & friendly. She kept me notified every step of the way. They do a great job & always have. Over the years we’ve purchased several vehicles from Heyward Allen & we’re always pleased with the sales & service.

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Google Aug 13, 2021

Everyone was friendly and I was not pressured into buying anything. Next time I am looking for a ride I will definitely be checking with these guys LP

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Google Aug 12, 2021

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Google Aug 8, 2021

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Google Aug 8, 2021

Service was excellent as expected from Heyward Allen GMC's team!

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Google Aug 8, 2021

My husband and I really appreciate the time and attention we were given as we made tough decisions on our next car choice. Whitney Bush and the rest of the team at Heyward Allen Buick/GMC answered tons of questions and patiently helped us walk off the car lot with our Shiny Red GMC Terrain. We were very impressed with MPG and spacious seating and storage. The biggest plus was the end price as compared to others we have test driven. Thanks again Heyward Allen!

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Google Aug 8, 2021

Mr. Ken was absolutely amazing. We had a easy experience with him helping find the perfect car.

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DealerRater Aug 7, 2021

Great dealership. Friendly staff. We arrived at the dealership and the truck was parked at the front door. Quick and easy buying experience. Great dealership to do business with.

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Google Aug 5, 2021

The staff were very friendly and knowledgeable about the vehicle history and features. My transaction was smooth and was not at all stressful. I would do business with Heyward Allen auto dealers again.

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Google Aug 5, 2021

Excellent GMC truck shopping experience, sale and followup from Larry Paul. He made everything easy, and I am delighted. I can recommend Heyward-Allen, and Larry Paul, 100%.

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Facebook Aug 4, 2021

I’d like to take a minute to thank Levi Taylor and Heyward Allen Toyota for being absolutely amazing as always! Best experience I’ve ever had at any dealership around. Thank y’all and God bless.

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Google Aug 4, 2021

Great!

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DealerRater Aug 4, 2021

Arrived in the rain, and was warmly greeted by Stephanie. She was well informed on all aspects of the vehicle I inspected. She patiently attended me as we looked over the vehicle, and test drove it...all in the rain. The car was a cash sale, and Jeff, the sales manager, negotiated with me until we arrived at a fair deal for both of us. Internet listings, of course, normalizes shopping for vehicles; the personal touch clearly makes the difference. This team makes a difference! Recommend the drive to Athens to check it out for yourself. Ask for Stephanie!

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Facebook Aug 3, 2021

Heyward Allen Buick GMC is Great! Ms Collins is very helpful every time I go in for service.

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DealerRater Aug 3, 2021

The Hey ward Allen team were very professional and helpful and made the car buying experience a pleasant one. I received a great deal at a time when most dealerships are marking up their available inventory which is in short supply. I would highly recommend this dealership.

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Google Jul 31, 2021

The process was straight to the point, quick and easy. I am so excited to get my new car. Everyone at the dealership was AWESOME. I even got a good recipe for bake potatoes.

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DealerRater Jul 31, 2021

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DealerRater Jul 31, 2021

They were xtremely helpful and friendly! Tracey is awesome! Chuck in parts went out of his way to find the part I was looking for.

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Google Jul 30, 2021

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Facebook Jul 30, 2021

We have been looking for a Buick Envision and wanted a local dealership. We stopped at Heyward Allen and met Whitney. They didn’t have in stock what we were looking, but Whitney took our name and number and she called when they received what we were looking for. There was no sales pressure. The financial person was knowledgeable and explained everything. We walked out a happy customer.

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DealerRater Jul 27, 2021

Best experience ever KC was a huge help and explained everything to me without rushing me Helped me with onstar and all the features the car has

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Google Jul 27, 2021

An absolutely pleasant buying experience. Was given top dollar for our trade. Our sales consultant, Dylan, was on the ball and very responsive. A young man that knew his trade. Always willing to go the extra mile to answer questions, hunt down accessories, and get documents ahead of time to speed up vehicle delivery. He knew every feature of the GMC Yukon Denali - impressive. He's your man if you walk into the dealership - period. Mary at the front desk was pleasant and helped us check in and check out quickly...even ensured we had drinks after a ...

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DealerRater Jul 27, 2021

This dealership was fantastic! We drove onto the lot on a casual Saturday afternoon to see what was available and was greeted by KC. A quick test drive later, we put a down payment on the SUV and he called us Monday morning to start the paperwork over the phone. SO easy and quick. By Wednesday, I went in and completed the finance agreement in less than one hour and was out the door in my new car. I can't believe how easy they made the entire experience. Most auto purchases are laborious and take all day long. I ...

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Google Jul 27, 2021

KC was so amazing to work with! We appreciate his help so much on the purchase of our daughter's first car! I am 43 years old and have purchased multiple autos in my lifetime and this experience was THE BEST! I went in and was out in less than one hour. It was so easy and pleasant. Not like other dealerships that you end up being there ALL DAY LONG when you buy an auto. I had a full understanding of the entire finance and warranty information and was driving away happy and confident in my choice. Thank you KC ...

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DealerRater Jul 27, 2021

Dealership was great. My sales person Michael Nelms was very considerate of what we wanted. Enjoyed the fact that sales person was very knowledgeable of the suv.

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DealerRater Jul 27, 2021

Sales Rep was outstanding. Exceeded my expectations. Kept me informed and answered all my questions. Went out of his way to accommodate my schedule. Will definitely ask for him on my next purchase.

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Google Jul 27, 2021

The dealership and salesman were very helpful and knowledgeable about the vehicle I chose. We will definitely come back to Heyward Allen for our next auto purchase.

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Google Jul 26, 2021

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Google Jul 26, 2021

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Google Jul 26, 2021

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Google Jul 24, 2021

Ms Stephanie and the whole gang at Heyward Allen Motor Company in Athens helped me and my daughter Heather make her first vehicle purchase . Ms Stephanie was very knowledgeable about the vehicle ...very professional and helpful in every way . I highly recommend Ms Stephanie to anyone needing to purchase a vehicle . I would like to thank Ms Stephanie and the whole gang at Heyward Allen Motors of Athens for their help and southern hospitality ...with our purchase.

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Google Jul 24, 2021

We recently purchased a new Yukon. We had a great experience. Larry Paul was great to work with. He also did a great job explaining how everything worked in the car. He helped me hook up the On Star and apple car play before we left, which was very helpful. He was also very patient with my 9 year old asking questions. 🙂

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Google Jul 24, 2021

Stephanie was amazing. She was very fun to interact with, and she was knowledgeable about the car. As a first-time car buyer, she made everything easy for me to understand and walked me through every step of the process. Everyone else there was also very friendly and hospitable. I couldn't have asked for a better experience.

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DealerRater Jul 23, 2021

I have dealt with Heyward Allen for over 45 years and have great trust in how they have treated me. I would highly recommend them.

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Google Jul 22, 2021

Very professional, very friendly, Sean made me feel like I was talking with and old friend. I got a slightly better deal than planned for. This is the second vehicle I have purchased from Heyward Allen this year both have been very pleasant experiences. Cu do's for Heyward Allen!

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Google Jul 21, 2021

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Google Jul 21, 2021

Excellent service! KC made trading/buying the easiest experience we’ve ever had!

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Facebook Jul 21, 2021

Incredible experience with KC! Highly recommend him.

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Google Jul 20, 2021

Whitney is AWESOME! I would definitely recommend her and Heyward Allen GMC!!

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Google Jul 19, 2021

Good that they offer snacks while you wait, a ride if you need. It could be just car maintenance, but I always seem to need an additional service when I come in for an oil change. I keep their coupons on deck, I usually use one. This last visit, I had to go back because something wasn’t right. They took my cat back in immediately but it’s the point that I had to go back in after waiting for my car earlier in the day 😩.

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Google Jul 17, 2021

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Google Jul 17, 2021

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Google Jul 17, 2021

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Google Jul 17, 2021

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Google Jul 16, 2021

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DealerRater Jul 13, 2021

My car would not crank. I had it towed to my dealership. They diagnosed my problem. The battery had a low charge. The battery was good. Since I was not allowed to drive after back surgery, they brought my car to me and parked it under the carport. Great extra mile service and the best part it was no charge!!!

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DealerRater Jul 12, 2021

I had a great experience at Heyward Allen Cadillac. My sales representative Michael Nelms was very knowledgeable as well as helpful. I would definitely recommend this dealership.

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Google Jul 10, 2021

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DealerRater Jul 10, 2021

Kenneth white is one of the best salesman I’ve ever met. He’s so understanding an patient he’s very helpful. On a ten star rating he’ll get a 10

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DealerRater Jul 10, 2021

AWESOMENESS, KD was wonderful and patient. I would recommend my friends and family to go there. Thank you so much. I love my new Cadillac

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Google Jul 9, 2021

One of the best experience I’ve had buying a car so far. Stephanie rocks

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DealerRater Jul 8, 2021

Derrick was very accomadating. They didn’t have the rotors they are needed for my 2016 GMC Denali. He got them from another dealership and got the service completed and let me know my vehicle was ready to go. I highly recommend using Brian as your service contact.

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Google Jul 8, 2021

Great service and fast buying experience. Loved it!

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Google Jul 8, 2021

Kenneth Wright was patient with me. He worked hard to get me in the vehicle I wanted, although I changed my mind several times, he was never inpatient or tired of me changing my mind. The gentleman in finance had me in and out in no time. The whole team was awesome. I would recommend all of my family and friends to buy from them.


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