Heyward Allen Buick/GMC has always been a top-notch service place for my 2009 Chevrolet Silverado. Their customer service is always on their A-game and their service quality, turnaround and pricing is always excellent and fair. The after-hours drop-off and pick-up are big bonuses that help Heyward Allen be the best fit for my schedule and service needs. Highly recommended!
The service also took longer than I expected because I was not given an approximate timeline. However, my experience with staff members was pleasant and they fixed recalls that I was not even aware of. I also appreciate the kind follow-up email from the manager thanking me for coming. Finally, the system used to check the status of my car was convenient and I appreciate the option for a shuttle service available to me. One improvement I would make...I was very confused about where to pull up when I arrived, I felt like the signage was not very clear ...
The local dealers had a sparse inventory of 2020 Sierra 1500 Denali trucks thanks to Covid19. As a result, I called Heyward Allen GMC in Athens, Georgia home of the bulldogs which is 70 miles from my home. Heyward Allen gave me the best price over the phone with no gimmicks. While driving to the dealership I asked myself why I was driving 70 miles to buy a truck. Well the salesman Kalani Sills, sales manager Gary and finance manager Jeff were the reason. They provided exemplary customer service and the best hassle free prices of all the dealerships I spoke to. I would ...
The entire team at Heyward Allen GMC makes sure you have a smooth car buying experience. Dalton Bender took care of everything I needed to get into the truck I wanted. 2nd purchase from them and most definitely not the last!
All the employees went the extra mile to sell their car, including bargaining, friendliness, and positive attitudes. The car was immaculate and Ken very knowledgeable!
My experience was really great, love the new car!
Great experience. Friendly staff. Worked with Dalton, Kim, Jeff and Michael. All were great!
The salesman was wonderful to work with. He went over and beyond to get my questions answered and make us feel like a valued customer.. All individuals at the dealership were very helpful and friendly.
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