Customer Testimonials
GREAT SERVICE
Chris helped me purchase the exact Camry I was looking for. Negotiation was a breeze - we both knew the numbers and neither party played games. I've worked with World Toyota (Atlanta - Chamblee), Stone Mountain Toyota, and Heyward Allen Toyota. I now drive 45 mins to Athens to deal exclusively with this particular Toyota dealership for a reason. They take care of their customers - and they are leaps and bounds better than World Toyota and Stone Mountain Toyota.
Tyler was great! He made my vehicle purchase very easy. I will be recommending him to my friends and family. I will be doing all my service and purchase at this Toyota.
Me and my dad had been car shopping all day nothing was coming thru for me I had given up my dad said we gonna make one more stop it was Heyward Allen Motor company I was like ok as I drove to the used lot nothing looked used so in my mind I had already prepared myself for a No a nice lady name Stephanie approached me and my dad I told her about my situation she said I was leaving there with a car today and yes I did thank you Stephanie for going beyond what an awesome ...
They are awesome!! They don’t pressure you into a vehicle that you don’t want. J Hardin was amazing. Would highly recommend:)
Had a great experience with Trey ( sales rep ) in purchasing my new Camry. He was great to work with and he made sure that I got in the Camry I wanted. Also, Mario in finance was excellent to work with. He took his time to explain everything to me and was very knowledgeable. Thank you Trey and Mario for all that you did!
Chris Maughon was great! He made my brother and I feel like family when I purchased my Camry. Heyward Allen Toyota definitely has excellent customer service and I highly recommend getting your next Toyota from here😁
Extraordinary customer service! JR, Cassandra, and July are extremely helpful. They did their best to help us out. Would recommend 10/10!!!! Very happy with my purchase!!!
Derrick did a great job helping me get the issues with my truck taken care of by the extended warranty.
Courteous efficiency with a smile. They know how to “Win friends and influence people “per Dale Carnegie. Thanks 👍👀john
Had a wonderful and smooth experience today with Weldon today buying a new family car. As stressful as is to buy a car right now in this climate, Weldon made it so zero pressure and delightful! He was well-informed and educated about every bell and whistle on the cars we considered. (Also, shoutout to Tracy who delivered amazing customer service and introduced us to Weldon as she worked with another customer.) We left with a car we will love and drive for many years to come. Highly recommend these folks if you're considering car shopping at Heyward Allen. Thanks, ...
Everyone I see and or deal with is very polite and courteous. Also they are knowledgeable about all operations. Kayla was who assisted me with my service and she was excellent!
They always do a excellent job of taking care of my Toyota Camry hybrid 2019. Levi us join kind and courteous. I bought my car here and get good communication.
Great sales staff. Helpful and efficient.
SL never fails, Big daddy Weldon a close second and then there’s Super Mario, what a trifecta a great expierence without all the BS, my pleasure.
Awesome car buying experience
Have had excellent customer sales and service throughout the years. This is our 4th Toyota purchase with SL Mitchell at Heyward Allen Toyota.
The transaction couldn’t have been easier. Fair price on my Tacoma, fantastic trade value. Phil Cross made sure all of my paperwork was done before I arrived, took a test drive, signed papers and was out in 30-45 minutes. Absolutely top notch.
Sean was great to work with! He was very accommodating and fun to work with. Thank you!
Sales and Service!!! Great and attentive staff!
Brett, Levi and Joel have always been the reason for me traveling 40 miles one way to visit the service department at Heyward Allen Toyota.
Best in the business! Steve Middlebrooks, Katheryn Beddingfield, and the team are very responsive and treat all customers with great care!
Kathryn was a pleasure to work this. Honest and no pressure. Always available for questions.
Excellent, professional and courteous service.
Mark Lawson is the most genuine kind hearted person you will ever meet. He went above and beyond to make sure my every need was met!
Brandy was amazing. The service was quick
The Hayward-Allen GMC team was very efficient in helping me purchase my leased vehicle. They made the process very easy.
Thanks for the quick service before my trip! Kevin Senderhauf was professional and courteous.
Sales person, Chris, was very friendly and helpful with my purchase of a new Highlander. He didn’t push and answered any questions that I had, along with questions I didn’t think of at the time. Awesome experience!
Excellent experience in Service Department. Lauren was super. Got to speak with Wesley as well. Very good people to work with. They ordered my parts and I’m taking my vehicle back week after next to have them installed I’m sure it will go well
Great experience. Sean Wood will take care of you!!
Professional and straightforward dealer staff! By far the best vehicle purchase experience we have had. Carlo, Sean, and Gary were all great to work with and made our buying experience simple and easy.
We came in with our daughter looking for a good used vehicle. Chris assisted us, we were able to find a vehicle and drive out with it the same day. He was very knowledgeable of the vehicles and gave our daughter helpful tips for the Prius she chose. Thanks so much, Chris.
The customer service was top notch! Whitney Bush was a super star and made us feel like royalty! She’s a keeper!
GREAT EXPIERENCE!! THIS IS THE 5TH VEHICLE THAT WE HAVE PURCHASED FOR PHIL CROSS AND THE EXCELLENT SALES TEAM AT HEYWARD ALLEN TOYOTA. HE IS REALLY THE BEST AND TRIES VERY HARD TO MAKE YOUR EXPERIENCE EASY AND PLEASANT. WE WILL ALWAYS GO TO THIS FINE DEALERSHIP FOR ALL OUR TOYOTA NEEDS, THANKS FOR SERVICE.
Our car buying experience at Heyward Allen was great from start to finish. First of all, the staff is wonderful, very friendly, courteous, and professional. Samantha Fulford, who we met initially via email, put us in contact with our sales associate, Phil Cross. Phil discussed with us all of the option packages of the car we were interested in, the Highlander. Once we we had decided on the particular model, Phil quickly found one for us in the delivery pipeline. We then discussed the trade-in value of our car, and Phil gave us a very fair offer. Finally we agreed ...
I have been using this dealership for over 15 years, & they have always been dependable & helpful. Part of the reason why I will always own a Toyota.
This is the second time I have dealt with Heyward Allen. My Salesperson, Chris Maughon, was first rate. He and the managers worked hard to secure the truck I wanted. He advised me correctly not to sell my vehicle too soon. This netted me several thousand more dollars while I waited for my new Tacoma to come in. Ben in accesories has also been very helpful. Great dealership.
Phil Cross and Mario Gutierrez were excellent!
I have bought two cars from there! Both Buick’s 😘
Yes, I do recommend Heyward Allen Toyota. Especially to the salesman Weldon Taylor. I been searching for a car all day today, and Heyward Allen Toyota was going to be my last stop. He helped me purchase a car that I had my eye on which was a Toyota Camry. Taylor was very flexible and able to work around my budget. I highly recommend this dealership, they will get you exactly what you want by the end of the day!
Great service, Lauren was very helpful and thorough about my truck's service.
Sean Wood was great to work with!
Great experience! Sean Wood went above and beyond to help us get the vehicle we wanted!
Customer service is great at this location! They kept me updated the whole time my car was getting serviced. Highly recommend
Everyone was super nice and very helpful
Great friendly service! I was a “ walk-in “ and received rapid, quality, and courteous service as alway. Thanks; I will return when service is needed in the future
Jeff and Whitney were very nice and helpful in the purchase of our new car! We appreciate them so much!
If only we would have came here first! No hassle, no haggle, Tyler ordered the truck I wanted and stayed in touch with updates while I was waiting for it to come in! From Sales to Finance it was without a doubt the best experience I’ve ever had buying a vehicle! And you absolutely can NOT beat their service plans!
From start to finish this has been the best experience in purchasing a vehicle. After calling a thousand dealerships looking for a specific truck. I called Heyward Allen Toyota and was directly connected to Trey Cocus, I told him I'm looking for a Toyota Tundra platinum black on black but running out of luck. Trey went to work from that point on and was able to find one that would arrive in a lonnnng couple months. I came in did the paperwork, signed and locked in my truck and now had to play the waiting game. He kept in ...
Sean wood was very patient and helpful with us today thanks so much
I highly recommend this dealership to anyone looking for a new or used vehicle. Every member of the team was pleasant and helpful throughout the entire process. A huge thanks to Tracie, Mario, and the whole Heyward Allen family for getting me back on the road!
Very good folks to work with, the communication with them was very easy, very quick to get to the very best prices and not wasting any time strongly reccomend this dealer, for your transportation needs.
The staff members at Heyward Allen Toyota are most courteous and eager to assist. In 2003, I purchased an automobile from Larry Paul, Sales Consultant, whom I recently contacted regarding the purchase of a Camry. He graciously referred me to S. L. Mitchell, III, PROS Certified Sales Consultant, who provided excellent service in my selection of the Camry LE which is perfect for me. Mr. Mitchell was most informative in explaining the detailed features of the car, as well as the service contract and warranty. He introduced me to Levi Taylor, PROS Certified Assistant Service Manager, who was most friendly, and ...
It was a pleasure working with Maria!
Great experience! Wonderful customer service
Always enjoy visiting this dealership. Particularly enjoyed my purchase working with Sean Wood. Completely satisfied and would recommend.
Great buying experience- professional, upbeat dealership that makes you feel welcome. Very personable, authentic environment. No aggressive/hard selling, yet will go above and beyond. Compliments to Mr. Middlebrooks, JR and Weldon
Had a wonderful experience here with Trey and July last week! Trey helped me purchase my car and made the experience very enjoyable and July helped me with the payment and finalize the sale of my car. They were both very nice and I highly recommend them both! What a great duo!! Please check them out and give Trey a shot at helping you find a affordable car. You won’t be disappointed.
Great purchase experience!
The staff was informative helpful courteous and efficient They accommodated me with needed service even though I was a walk-in Thank you very much
Kathryn is a rockstar!! We were in the market for a new car but had not quite decided what we wanted. It was really refreshing to be able to look at a car and not get hammered with the sales pitch. We test drove on Monday and came back to purchase the next day! Thanks for a great buying experience!!
Thank you Phil, July & Joe for treating me like family while purchasing my awesome new vehicle!! You guys were amazing! The process was easier than any purchase I’ve experienced! All phone calls were handled immediately & promptly! As a matter of fact, these guys did all of the work mostly through phone calls!!! Thank you for having all paperwork completed and ready to sign when I walked in the door. Heyward Allen is number one on my list and I will return for my next purchase. Thanks again, I love my car!
We had an amazing experience buying our Highlander at Heyward Allen! We found the certified pre-owned online that we were interested in, and came in to test drive the same day. Tyler was awesome to work with! He took the time to explain everything about the car to us, and gladly addressed any questions we had. The financing process was smooth and efficient! Everyone at the dealership was very nice and spoke to us like a friend instead of a customer. Highly recommended dealership!!
Service Department: Both Brett and Levi were very helpful at matching competitive pieces on tires and service. During service Levi constantly updated me on the status of my vehicle. Even though I had to wait a bit longer than expected (due to labor shortage), his prices and helpful/friendly nature made it worth the while. Thank you Brett and Levi!
The sales associate Tracie Smith was very Hospitable. I received excellent service. I’m very very happy with my new car purchase at Toyota of Athens.
Sean Wood gave me the absolute best car buying experience I could ask for. I had specific wants for my new car and he was able to find the perfect one for me! I am beyond pleased with his work. Definitely will use him again!!
Very nice hospitable staff. Tracey and Kelvin in sales, they were wonderful. Tracey went above and beyond to get me the car I wanted. Great experience!!!
Took care of my concerns and checked my tires which needed replacing. I'm always treated as a valued customer. They go beyond just doing the least to pointing out needs I may have missed. My car was ready in good time.
Nice customer service from Levi and Brett in service. Both were extremely nice and helpful to me!
My brakes were making sort of a little noise so I brought it to Heyward Allen Toyota I didn’t have a Appointment, but they took it on in. I appreciate that They did and tried to keep me comfortable while I was there. The job was done in a timely manner Which gave me peace of mind. Very professional Works. Thank you
Great service department. Always very considerate of the owners time. In & out quickly and always make sure to go over the vehicle maintenance with you.
Fantastic experience all-around. I just bought a brand new Tacoma from Tim Jump at Heyward Allen Toyota and it was a great experience. Unlike some other dealers I talked to, he was honest and straight with me the whole time, kept his word, was on-time... even met me at a more convenient location to sign the paper work and take possession of the vehicle because it worked better for me (his offer). I'd buy from them again in a heartbeat.
I recently purchased a beautiful 2021 Toyota Camry thru Heyward Allen Toyota, Athens, GA. Because of special circumstances I was unable to travel to the dealership to look over vehicles. Thanks to Samantha Fulford and Chris Maughon I was able to view a Camry, featured on-line, at my home. Samantha relayed all the financial information I requested, professionally and accurately. Chris drove the Camry to my home (about 30 miles away) for my inspection. Chris was courteous, professional, knowledgeable, took his time to explain all the features all without my feeling rushed or pressured to buy. I truly appreciate Heyward Allen Toyota'...
My first time visiting this dealership for an airbag replacement due to recall. Signage was clear and the process was straightforward and done in a timely fashion. Friendly staff as well!
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